Shipping & Service Delivery Policy
Tasker Company provides on-demand doorstep home maintenance, commercial repairs, and technical installations delivered directly to your residential or business premises.
Fulfillment Notice: Mandatory Tasker Work Order
A service delivery or repair is only officially acknowledged by Tasker Company if accompanied by an active Tasker Work Order Number generated through our website, mobile app, or official UAN helpline (0304-111-2717).
Work performed directly or privately with a technician without a platform-registered Work Order is unauthorized. Tasker Company accepts zero liability, offers no service warranty, and cannot verify or support off-platform engagements.
1Nature of Doorstep Service Delivery
As an on-demand facility maintenance and home services platform, our “delivery” refers to the prompt dispatch and physical arrival of certified, background-verified technicians and any required replacement spare parts directly at the customer's designated service address.
We do not dispatch services through third-party postal courier companies; all fulfillment is executed via Tasker Company's localized operations and partner technician fleet.
2Active Service Delivery Areas
Doorstep dispatch and technical fulfillment are currently operational across the following metropolitan zones in Pakistan:
All major residential & commercial sectors (DHA, Gulberg, Model Town, Johar Town, Bahria Town, Cantt, etc.)
Sectors F, G, H, I, Bahria Town Islamabad, DHA Phase 1 & 2, and surrounding authorized zones.
Cantt, Saddar, Satellite Town, Chaklala, Bahria Town Rawalpindi, and surrounding operational districts.
3Fulfillment & Arrival Timelines
- On-Demand Emergency Dispatch: For instant orders, our dispatch system aims for technician doorstep arrival within 45 to 60 minutes, subject to traffic density and local weather conditions.
- Scheduled Bookings: Customers may pre-select convenient arrival time slots (e.g. morning, afternoon, or evening). The technician will arrive within the selected 2-hour delivery window.
- Live Tracking: Customers can track active technician dispatch in real-time via the Tasker Mobile App or web tracking link.
4Spare Parts & Hardware Delivery
If diagnostic assessment indicates replacement parts are required (such as an AC capacitor, refrigerant gas, circuit breaker, or plumbing pipe fittings):
- The technician can source genuine OEM spare parts directly from verified local suppliers and deliver them to your doorstep.
- Parts pricing is shared with the customer for approval prior to purchase and delivery.
- Parts are covered by their respective manufacturer warranty terms.
5Proof of Delivery & Job Completion
Service fulfillment is deemed complete once:
- The technician tests and demonstrates proper equipment operation in the customer's presence.
- The customer confirms satisfaction or notes remarks.
- A digital completion receipt/invoice reflecting the registered Work Order is generated and delivered to the customer via SMS/App.
- The 30-Day Limited Service Warranty activates immediately upon receipt generation.
Central Dispatch & Operations Support
To inquire about an in-transit technician or schedule regional dispatch: